★★★★★Our air conditioner failed during a heat wave. HomeShield approved the claim the same evening and a technician arrived the next morning. The repair cost would have been over a thousand dollars out of pocket.
★★★★★As a first-time buyer, I appreciated how clearly the waiting periods and coverage limits were explained. When our dishwasher leaked, the process was straightforward online.
★★★★★We manage twelve rental units and use HomeShield on half of them. Bulk enrollment saved time and the contractor network has been consistent across properties.
★★★★★The Premium plan’s annual HVAC check caught a failing capacitor before summer. That proactive visit alone justified the upgrade for our family.
★★★★☆Claim took two days for a non-urgent garage door issue, which was longer than I hoped, but the repair was solid and the fee was exactly what the contract stated.
★★★★★Switching from an old warranty company was easy. HomeShield honored the transfer at closing and my realtor had the paperwork ready in one business day.