Michael Torres
CEO
Michael sets company strategy and partnerships with real estate offices. He previously led operations at a regional HVAC firm and understands field service from the ground up.
Email: m.torres@rarebeercans.com
Behind every approved claim is a team of warranty specialists, vendor coordinators, and customer advocates. Meet the people who keep HomeShield running smoothly for rarebeercans.com visitors and enrolled members alike.
CEO
Michael sets company strategy and partnerships with real estate offices. He previously led operations at a regional HVAC firm and understands field service from the ground up.
Email: m.torres@rarebeercans.com
VP Customer Care
Sarah oversees training for claims agents and manages escalation paths when repairs need additional authorization.
Email: s.chen@rarebeercans.com
Director of Claims
David designs coverage workflows and audits contractor performance to maintain quality standards nationwide.
Email: d.okonkwo@rarebeercans.com
Contractor Network
Emily recruits licensed tradespeople, negotiates service rates, and monitors geographic coverage gaps.
Email: e.hart@rarebeercans.com
Product & Plans
James structures plan tiers, optional riders, and pricing updates based on claim data and member feedback.
Email: j.rivera@rarebeercans.com
Compliance & Policy
Priya ensures contract language stays clear and aligned with regulatory expectations in each service region.
Email: p.nair@rarebeercans.com